Freshstone Privacy Statement

Privacy Statement

Freshstone is firmly committed to privacy. The protection of your privacy being very important, we have adopted the following practices to safeguard the confidentiality of your personal information. All changes to this Privacy Statement will be made at any time at the sole discretion of Freshsone and will be communicated here, so please check back periodically. Your continued use of this site after any change(s) to this Privacy Statement will constitute your acceptance of such change(s).

This Privacy Statement was last updated on July 1st, 2014.

What information do you gather automatically from visitors?

We use your IP address (the series of numbers associated with your individual computer) to help us maintain our site and identify problems with our server. Your IP address does not disclose any personally identifiable information about you.

We can use cookies to identify traffic that comes through advertising and to facilitate a more user friendly experience. Cookies are small pieces of information that a web site places on your computer’s hard drive so we know it’s you when you visit. This helps us to create a personalized experience for you when you visit our site. The use of cookies is a very common practice on the Internet. If you are uncomfortable with this, you can disable all cookies through your browser settings. Your enjoyment of our site won’t be affected if you have set your browser to reject cookies.

What information will you ask me for?

When you register to use any freshstone service, you will be asked for some general identifying information which will enable us to provide you with this individualized service. We gather contact information (like your email address), demographic information (like your city of residence or age), and other potentially identifiable personal information. We may share some of this information for our own research purposes with our professional advisors or consultants and third party partners, however the information shared will be limited to non-personally identifying demographic information shared under cover of a confidentiality agreement. If you choose to purchase our products and/or services, we collect financial information (like your credit card number and expiry date). We will only use this information in the course of facilitating your request.

How will this information be used and who has access to it?

If you so choose, we may use your contact information to send you valuable updates and timely notices of promotions. Our site provides you with the opportunity to opt-in to receiving different types of communications from us at the point where we request registration information. We reserve the right to use your contact information at any time to advise you of any updates that may materially affect your rights or status on our site.

Your non-personally identifying demographic information is used to personalize your experience and to deliver targeted advertising and promotional offers to you from us. Freshstone promotional offers and service information may be sent to your contact email from time to time. When you make a purchase through our web site, you will be asked for your financial information (like credit card number) which cannot be read by others when you initiate your order through a our secured system. You will know you are in secure mode when the tiny padlock icon – located at the bottom of your browser – appears “locked”.

The personally identifiable information we collect from you is used for internet review and to improve the content and functionality of our web server or customize the layout of our pages for each individual customer. The specific information we collect is not shared with other organizations and we will never release your personally identifiable information to an external organization without your prior consent except for the purposes of validating credit information. We may disclose your personally identifiable information if we reasonably believe we are required to do so by operation of law, which may include, but is not limited to, a judicial proceeding, court order, or legal process served on Freshstone.

How long do you keep the information I’ve given you?

We keep the information you have given us for as long as you are a registered customer or for as long as we are required to do so by law, whichever is longer.

Can I change the information I have already given you?

You can always verify or request the removal of the personally identifiable information we have collected and change your registration information by request by contacting info@freshstone.com.

You may unsubscribe from receiving our notifications by emailing info@freshstone.com and inserting “REMOVE FROM MAILING LIST” in the subject.

What security features do you haves?

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). SSL is the leading security protocol on the Internet, it ensures that information being transferred over the network is private through a process called encryption. Once encrypted the information is an unintelligible code until it is decoded upon arrival at the authorized destination.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and hence accept no liability for any unintentional disclosure.

If you have any questions about security on our website, you can contact us at info@freshstone.com.